AI Agents and Autonomous Workflows
Build AI agents that plan, act, and collaborate. LangChain and tool use, governed by guardrails. Explore agent use cases.
Automate a Workflow
AI Agents are intelligent, autonomous systems designed to handle repetitive workflows, reduce manual effort, and improve efficiency across industries. From IT service desks to sales outreach, agents can analyze data, make decisions, and trigger actions automatically.
Our AI Agent Development services help businesses streamline operations by combining natural language understanding, process automation, and seamless API integrations. Whether you need customer support bots, research assistants, or voice-driven service agents, we build solutions that are secure, scalable, and optimized for real-world use.
Agent Use Cases
IT Support Auto Resolution
Triage incidents, run checks, apply known fixes, and create clean notes.
Sales Research & List Building
Find companies, enrich contacts, draft first touch, and hand to your rep.
Marketing Experiment Runner
Create ideas, set up A/B tests, monitor results, and report back.
Voice Agents for Service Desks
Answer calls, verify identity, pull context, and resolve simple tasks.
These AI-powered use cases show how automation can reduce costs, speed up processes, and allow teams to focus on high-value tasks. By integrating with your internal systems, our agents act like reliable virtual employees.
How We Build Agents

Planning & Memory
Break goals into steps, keep short and long-term memory, avoid loops.
Tool Calling & APIs
Use OpenAI functions or similar to call your systems with clear schemas.
Guardrails & Approvals
Scopes, rate limits, and human approvals prevent bad actions.
Our development process ensures agents are not only capable but also safe. We focus on robust architecture, compliance with data policies, and enterprise-grade monitoring.
Tech Stack
- ● LangChain
- ● OpenAI functions
- ● Vector stores
- ● Task queues
- ● Observability
We leverage cutting-edge AI frameworks and orchestration tools to deliver reliable and scalable agents. Our stack ensures compatibility with cloud-native environments and enterprise platforms.
FAQ
About AI Agents
AI Agents are transforming industries by taking on tasks that traditionally required human intervention. From automating IT workflows to improving customer engagement, these intelligent systems help businesses scale operations without increasing costs.
At Cognyx, we specialize in building custom AI Agents that fit seamlessly into your business processes. Our solutions are designed to be secure, transparent, and compliant with enterprise standards. By blending AI, automation, and integrations, we help you achieve real ROI.
Related services: Generative AI Development | AI Automation