Privacy Policy

1. Company details

2. Information we collect

2.1 Information you provide

• Contact details such as name, business email, phone, company name, job title
• Account details such as username, password and settings
• Billing details such as billing address and tax information
• Limited payment information like last four digits and card brand (full card data is handled by payment processors like Stripe)
• Project information and content you share with us when using our AI solutions or support

2.2 Information collected automatically

When you visit our site or use our products, we may automatically collect:

• Device and browser information
• IP address and general location
• Pages visited, actions taken and time spent
• Basic product usage metrics

We may use cookies and similar technologies to support core functionality and understand how our Services are used. You can control cookies through your browser settings.

2.3 Information from third parties

We may receive information from:

• Payment processors such as Stripe, for payment status and verification
• Partners or platforms where you connect to our Services
• Public sources such as professional profiles and company websites

3. How we use your information

We use personal information to:

• Provide, operate and maintain the Services
• Create and manage accounts and subscriptions
• Process payments, invoices and refunds
• Configure and deliver AI and automation solutions for you
• Communicate with you about service updates, security alerts and support
• Improve and develop our website and products
• Monitor and prevent fraud, misuse and security issues
• Comply with legal obligations and enforce our agreements

We do not sell personal information.

4. Legal bases where required

Where data protection laws require a legal basis, we rely on:

• Performance of a contract, to provide the Services you requested
• Legitimate interests, such as improving our Services, maintaining security and communicating with business contacts
• Consent, for certain marketing or optional cookies
• Legal obligation, where processing is required by law

5. How we share information

We may share information with:

• Service providers, for example hosting providers, analytics tools, customer support tools, email services and payment processors such as Stripe, who process data on our behalf under contracts
• Business partners, where we collaborate to deliver integrated solutions
• Professional advisers, such as lawyers or accountants, under confidentiality obligations
• Authorities or regulators, where required by law or to protect our rights, users or third parties

We do not allow service providers to use your information for their own marketing.

6. International transfers

We may store and process information in India and in other countries where we or our service providers operate. These locations may have different data protection laws. Where required, we will take steps to ensure appropriate safeguards are in place for international transfers.

7. Data retention

We keep personal information only as long as necessary to:

• Provide the Services
• Meet legal, accounting or reporting requirements
• Resolve disputes and enforce agreements

When information is no longer required, we will delete or anonymise it in a reasonable manner.

8. Security

We use reasonable technical and organisational measures to protect personal information, including:

• Use of reputable cloud and infrastructure providers
• Access controls and role based permissions
• Encryption in transit using HTTPS
• Monitoring and logging of key systems

No method of transmission or storage is completely secure, but we work to protect information in line with industry practices.

9. Your rights and choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or request restriction of certain processing
• Withdraw consent where processing is based on consent

You can exercise these rights by contacting [email protected]. We may need to verify your identity before acting on your request.

You can opt out of marketing emails by using the unsubscribe link in those emails.

10. Third party sites

Our website and products may link to third party sites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

11. Children

Our Services are intended for business use and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date and, where appropriate, notify you by email or through the Services. Continued use of the Services means you accept the updated policy.